Project Outcomes
Splash Social Enterprises (SSE), a subsidiary of Splash International, works to research and develop handwashing and drinking water stations to promote health and hygiene in low resource settings around the world. The stations are installed and maintained by local plumbers/technicians/stakeholders, so the station needs to come with comprehensive installation instructions. However, the existing documentation for the handwashing stations is limited and assumes the user comes from a technical background and can read technical instructions in English. Neither of those assumptions are guaranteed in the contexts that SSE’s stations are being used in.
The project goal was to support SSE in developing a drawing standard and format that would serve the organization both now in the effort to develop assembly/instruction materials for newly designed version of their handwashing station (HWS V3) and in future work with the other handwashing station versions, the drinking water station, and any other products that might be designed. From the initial steps of the work to the latest iterations of the drawings, the end user was kept in careful consideration. The station is broken down into sub-assemblies, each of which is then dissected into incremental steps that are laid out clearly and simply. The drawings do not rely on written language to communicate the assembly instructions, instead using grayscale, color blocking, symbols, and specific perspectives to communicate the information for each step.
The assembly and installation drawings that have been generated for the HWS V3 are ready to support new users as SSE begins distribution of the updated handwashing station.
Zula Coley/Splash Social Enterprises
