Updated on June 26, 2024

·

Created on August 30, 2017

MobiKwik

Mobile phone based payment system and digital wallet

Content Partners
Unknown

Product Description

MobiKwik is an Indian technology company that provides a mobile phone based payment system and digital wallet for shopping, mobile recharge, DTH recharge, money transfers and bill payments. Customers add money to an online wallet that can be used for payments using directly the cellphone.

Target SDGs

SDG 9: Industry, Innovation and Infrastructure

SDG 8: Decent Work and Economic Growth

Target Users (Target Impact Group)

Household

Distributors / Implementing Organizations

MobiKwik Systems Private Limited.

Competitive Landscape

Direct competitors include Milicom Tigo Money and Vodafone M-Pesa.

Countries

India

Manufacturing/Building Method

MobiKwik was seeded with $250,000 USD by the company's founders, husband and wife team Bipin Preet Singh and Upasana Taku, to develop the website and payment options. The initial service was a website with a closed wallet facility, but the service has evolved to mobile apps.

Intellectural Property Type

Select Type

User Provision Model

Users can download app directly to their terminals. Available for Android, iOS and Windows.

Distributions to Date Status

25 million users across India as of August 2017.

Mobile service required

Yes. Minimum 2G.

Device(s) required

Cellphone with at least 2G capabilities.

Additonal features required

None.

Permanent network connectivity required (Y/N)

No. Only occasional network connection to update information.

Two way communication (Y/N)

Yes.

Usage rate (%)

Unknown.

Literacy support (Y /N)

Yes.

Languages available

English.

Level of coverage needed (2G, 3G, 4G, LTE,...)

Minimum 2G required.

Operating system and version

For iOS requires 8.0 or later. Compatible with iPhone, iPad and iPod touch. For Android requires 4.0.3 or later. For Windows requires Windows 10 Mobile, Windows Phone 8.1, Windows Phone 8.

mFinance Application (Mobile money, insurance, loans, etc)

Mobile money.

Design Specifications

MobiKwik works as a payment system and digital wallet. Users add money to an online wallet that can be used for payments. The company also provides small loans to consumers as part of its service.

Product Schematics

Technical Support

There is available a FAQ and a customer support section within MobiKwik web page.

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

The product aims to work as an electronic wallet for secure online transaction. It holds user money that then can be used for recharges, bill payments and physical and online shopping.

Vetted Performance Status

None.

Safety

N/A

Complementary Technical Systems

Terminal such as a computer, laptop or phone with Internet connection required to access and use the service.

Academic Research and References

Rathore, Hem Shweta (2016): Adoption of digital wallet by consumers. BVIMSR’s Journal of Management Research; Mumbai Vol. 8, Iss. 1, (Apr 2016): 69-75.

Meera Mathur, Kuldeep Sharma: Demonetization and Internet Shopping Trends in India.

P. Maindola, N. Singhal and A. D. Dubey, “Sentiment Analysis of Digital Wallets and UPI Systems in India Post Demonetization Using IBM Watson,” 2018 International Conference on Computer Communication and Informatics (ICCCI), Coimbatore, Tamilnadu, India, 2018, pp. 1-6.
doi: 10.1109/ICCCI.2018.8441441

V.P. Singh, Afroz Jahan, Altaf Ahmad Mathu (2017): Mobile Wallets Talk of Every Town after Demonetization: Factors Effecting Mobile Wallet Users: An Empirical Study of Bhopal. International Conference on Advance Studies in Engineering and Sciences

“Goal 9.” n.d. Sdgs.Un.Org. Accessed June 25, 2024. https://sdgs.un.org/goals/goal9

“MobiKwik: BHIM UPI & Wallet.” n.d. Google.Com. Accessed June 26, 2024. https://play.google.com/store/apps/details?id=com.mobikwik_new

“?MobiKwik: BHIM UPI & Wallet.” n.d. App Store. Accessed June 26, 2024. https://itunes.apple.com/in/app/mobikwik-mobile-recharge-bill/id600002523?mt=8

“Online Mobile & DTH Recharge, Bill Payments, Easy Recharge.” n.d. Mobikwik.Com. Accessed June 26, 2024. https://www.mobikwik.com/help

“MobiKwik: Bill Payment, Mobile Recharge, Wallet, UPI, Loan & Paylater.” n.d. MobiKwik. Accessed June 26, 2024. https://www.mobikwik.com

Compliance with regulations

Yes. All operations authorized by the Reserve Bank of India.

Evaluation methods

Evaluation from users in different OS are:

 

– Android: 4/5 based on 743.352 reviews as of August 2017.

 

– iOS 4/5 based on 11.112 reviews as of August 2017.

Other Information

None.

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