Agriculture
June 4, 2024
Epicollect5
Read SolutionImplemented by
Imperial College London
Updated on June 26, 2024
·Created on August 30, 2017
Mobile phone based payment system and digital wallet
MobiKwik is an Indian technology company that provides a mobile phone based payment system and digital wallet for shopping, mobile recharge, DTH recharge, money transfers and bill payments. Customers add money to an online wallet that can be used for payments using directly the cellphone.
Target SDGs
SDG 9: Industry, Innovation and Infrastructure
SDG 8: Decent Work and Economic Growth
Target Users (Target Impact Group)
Household
Distributors / Implementing Organizations
MobiKwik Systems Private Limited.
Competitive Landscape
Direct competitors include Milicom Tigo Money and Vodafone M-Pesa.
Countries
India
Manufacturing/Building Method
MobiKwik was seeded with $250,000 USD by the company's founders, husband and wife team Bipin Preet Singh and Upasana Taku, to develop the website and payment options. The initial service was a website with a closed wallet facility, but the service has evolved to mobile apps.
Intellectural Property Type
Select Type
User Provision Model
Users can download app directly to their terminals. Available for Android, iOS and Windows.
Distributions to Date Status
25 million users across India as of August 2017.
Mobile service required
Yes. Minimum 2G.
Device(s) required
Cellphone with at least 2G capabilities.
Additonal features required
None.
Permanent network connectivity required (Y/N)
No. Only occasional network connection to update information.
Two way communication (Y/N)
Yes.
Usage rate (%)
Unknown.
Literacy support (Y /N)
Yes.
Languages available
English.
Level of coverage needed (2G, 3G, 4G, LTE,...)
Minimum 2G required.
Operating system and version
For iOS requires 8.0 or later. Compatible with iPhone, iPad and iPod touch. For Android requires 4.0.3 or later. For Windows requires Windows 10 Mobile, Windows Phone 8.1, Windows Phone 8.
mFinance Application (Mobile money, insurance, loans, etc)
Mobile money.
Design Specifications
MobiKwik works as a payment system and digital wallet. Users add money to an online wallet that can be used for payments. The company also provides small loans to consumers as part of its service.
Technical Support
There is available a FAQ and a customer support section within MobiKwik web page.
Replacement Components
N/A
Lifecycle
N/A
Manufacturer Specified Performance Parameters
The product aims to work as an electronic wallet for secure online transaction. It holds user money that then can be used for recharges, bill payments and physical and online shopping.
Vetted Performance Status
None.
Safety
N/A
Complementary Technical Systems
Terminal such as a computer, laptop or phone with Internet connection required to access and use the service.
Academic Research and References
Rathore, Hem Shweta (2016): Adoption of digital wallet by consumers. BVIMSR’s Journal of Management Research; Mumbai Vol. 8, Iss. 1, (Apr 2016): 69-75.
Meera Mathur, Kuldeep Sharma: Demonetization and Internet Shopping Trends in India.
P. Maindola, N. Singhal and A. D. Dubey, “Sentiment Analysis of Digital Wallets and UPI Systems in India Post Demonetization Using IBM Watson,” 2018 International Conference on Computer Communication and Informatics (ICCCI), Coimbatore, Tamilnadu, India, 2018, pp. 1-6.
doi: 10.1109/ICCCI.2018.8441441
V.P. Singh, Afroz Jahan, Altaf Ahmad Mathu (2017): Mobile Wallets Talk of Every Town after Demonetization: Factors Effecting Mobile Wallet Users: An Empirical Study of Bhopal. International Conference on Advance Studies in Engineering and Sciences
“Goal 9.” n.d. Sdgs.Un.Org. Accessed June 25, 2024. https://sdgs.un.org/goals/goal9
“MobiKwik: BHIM UPI & Wallet.” n.d. Google.Com. Accessed June 26, 2024. https://play.google.com/store/apps/details?id=com.mobikwik_new
“?MobiKwik: BHIM UPI & Wallet.” n.d. App Store. Accessed June 26, 2024. https://itunes.apple.com/in/app/mobikwik-mobile-recharge-bill/id600002523?mt=8
“Online Mobile & DTH Recharge, Bill Payments, Easy Recharge.” n.d. Mobikwik.Com. Accessed June 26, 2024. https://www.mobikwik.com/help
“MobiKwik: Bill Payment, Mobile Recharge, Wallet, UPI, Loan & Paylater.” n.d. MobiKwik. Accessed June 26, 2024. https://www.mobikwik.com
Compliance with regulations
Yes. All operations authorized by the Reserve Bank of India.
Evaluation methods
Evaluation from users in different OS are:
– Android: 4/5 based on 743.352 reviews as of August 2017.
– iOS 4/5 based on 11.112 reviews as of August 2017.
Other Information
None.
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