Updated on June 20, 2024

·

Created on September 28, 2019

Ola Cabs

Upcoming Update

Ola Cabs is a ride hailing application that connects commuters to drivers in urban areas of India, Australia, United Kingdom and New Zealand.

Tested By
  • ANI Technologies Pvt. Ltd. (Ola Cabs)
Content Partners
Unknown

Author

Product Description

Ola Cabs is an online application that works on Android, iOS and Windows mobiles through which passengers can order an affordable taxi from a wide range of options. Ola Cabs also offers services for corporations through Ola Corporate. Users can pay either in cash or via multiple cashless options that include Ola Money or credit/debit card.

Target SDGs

SDG 8: Decent Work and Economic Growth

SDG 9: Industry, Innovation and Infrastructure

Target Users (Target Impact Group)

Household

Distributors / Implementing Organizations

Manufacturing/Building Method

N/A

Intellectural Property Type

Trademark

User Provision Model

Directly from manufacturers app

Distributions to Date Status

50,000,000+ installations

Compatible Devices (smartphone, tablet, PC)

Smartphone, tablet & PC

Permanent network connectivity required (Y/N)

Yes

Literacy support (Y/N)

No

Languages available

English

Additional features required (GPS, camera, etc.)

GPS

Application size

Android: 16 MB

iOS: 335 MB

Windows: 24.31 MB

Application rating

Android: 4.0/5

iOS: 4.6/5

Windows: 2.8/5

Number of downloads

50,000,000+

Operating system and version

Android: 4.1 and up

iOS: 9.0 or later

Windows: 8

Passenger capacity

Up to 6

Design Specifications

Ola Cabs offers city taxis, inter-city cabs, and rentals at hourly rates. Vehicles are available 24/7 and passengers can either ride instantly or book a ride. Inter-city cabs (outstation) is preferable when passengers need to go from one city to another. The cabs are available in 1 hour or users can book the ride up to 7 days in advance. Rental packages are available from 1 to 12 hours, and numerous types of vehicles are available. All vehicles support cashless payments through Ola Money or credit/debit card. Users can follow these steps to use the service:

  1. Download Ola Cabs application from either Play Store, App Store or Microsoft Store
  2. Set your pickup location
  3. See all available cabs/taxis near your location being displayed on the map
  4. Choose from multiple payment options including cash, Ola Money, UPI, credit card, etc.
  5. Pick the type of vehicle you want and tap "Ride Now"
  6. Get instant confirmation with trip details
  7. Track your cab in real time

Product Schematics

Technical Support

User support is available through the application.

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

The service is designed to connect customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency.

Vetted Performance Status

  • User reviews
  • 1 billion rides served per year
  • 1.5 million drivers-partners

Safety

Ola Cabs provide some feature to ensure the safety of passengers. These include:

  • Verified drivers
  • Regularly audited cars
  • Emergency alert button
  • Live ride tracking

Complementary Technical Systems

None

Academic Research and References

Panigrahi, A., 2018, Success Story of a Start-up – A Case Study of OLA Cabs, IOSR Journal of Business and Management, 20(2), pp. 30-37

Rajesh, R., Chincholkar, S. T., 2018, A Study on Consumer Perception of Ola and Uber Taxi Services

Ola, Safe and Affordable Rides – Apps on Google Play. n.d. play.google.com.

Ola: Book Cab, Auto, Bike Taxi. n.d. App Store.

Ola. n.d. Microsoft Apps.

Ola. n.d. About Us | Car Rental | Car Hire | Taxi India | Olacabs.com. www.olacabs.com.

Compliance with regulations

Unknown

Evaluation methods

Unknown

Other Information

None

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