A Tu Servicio Bogotá

Product Description

A Tu Servicio Bogotá is a platform that allows citizens of Bogota to know and rate the quality and attention of the health institutions in their city. Users can access a map with all geolocated health providers and look at the service and quality that these providers offer in a more detailed way. The platform also allows users to download open data of the health providers. This product was developed by Wingu with the collaboration of the Corona Foundation.

Target SDGs

SDG 3: Good Health and Well-Being

SDG 10: Reduced Inequalities

Target Users (Target Impact Group)

Household

Distributors / Implementing Organizations

Wingu and Corona Foundation

Competitive Landscape

Direct competitors include I/CAD (Intergraph Computer-Aided Dispatch) and FixMyStreet.

Manufacturing/Building Method

N/A

Intellectural Property Type

Select Type

User Provision Model

Users can access the platform via any basic browser. Developers can replicate the platform forking the GitHub repo and following the steps on the readme section.

Distributions to Date Status

As of 2020, the platform has reached +27.000 users in Bogotá.

Telecommunication service required (Y/N)

Yes

Level of connection service needed

Basic 2G service or broadband Internet service is required to access the platform

Device(s) required

Any device that has access to a browser

Permanent network connectivity required (Y/N/Other)

Two way communication (Y/N)

Yes

Usage rate (%)

42%

Literacy support (Y/N)

Languages available

Spanish and English

Operating system and version

Any computer or smartphone with a basic browser

Power requirements (Uninterrupted power supply (UPS), ocassional power supply [minimum time required], other)

None

Additonal features required

None

Design Specifications

A Tu Servicio Bogotá was developed using the following technologies:

Backend: Ruby on Rails
Frontend: Vue Js
Database: PostgreSQL

The code of the platform is open-source and can be found on GitHub.

Product Schematics

Technical Support

No technical support available.

Replacement Components

N/A

Lifecycle

N/A

Manufacturer Specified Performance Parameters

This product aims to increase the quality of public health in Bogotá.

Vetted Performance Status

No testing has been completed.

Safety

No known safety hazards are related to this product.

Complementary Technical Systems

Users need a smartphone with internet access.

Academic Research and References

“Goal 3.” n.d. Sdgs.Un.Org. Accessed June 26, 2024. https://sdgs.un.org/goals/goal3

“Goal 10.” n.d. Sdgs.Un.Org. Accessed June 26, 2024. https://sdgs.un.org/goals/goal10

A-Tu-Servicio: Aplicación Atuserviciobogota.Co. n.d. Accessed June 26, 2024. https://github.com/Winguweb/a-tu-servicio

“A Tu Servicio Bogotá.” n.d. Atuserviciobogota.Co. Accessed June 26, 2024. https://atuserviciobogota.co/

Compliance with regulations

None

Evaluation methods

None

Other Information

More information about this product can be found in this video.

Implemented by

RapidSMS

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